Stop Losing Leads You’ve Already Paid For.
Every enquiry gets a fast response, consistent follow-up and the right questions — then a booked appointment, handed to your team with everything they need. We set it up, run it and keep improving it, so you can stay on the job.
Prefer WhatsApp? Message or call us →Managed lead conversion for construction and home-improvement businesses across the UK.
How an enquiry movesAt a glanceThe enquiry isn’t the hard part. What happens next is.
You’ve already paid to make the phone ring and the form fill. But when you’re up a ladder or on another job, replies slip, follow-ups get forgotten and good jobs go to whoever answered first.
Slow first replies
Homeowners often contact more than one trade. If they don’t hear back quickly, they move on.
No consistent follow-up
One unanswered message shouldn’t be the end of an enquiry you paid for — but without a process, it usually is.
Time lost on the wrong jobs
Visits booked without the basics — where, what, how urgent — waste your time and the customer’s.
One clear process, from enquiry to handover
We manage the response process on your behalf, in your business’s name. When it’s time for a person, your team takes over.
Enquiry
Enquiries from your website and advertising are captured in one place.
Fast response
The customer gets a prompt, friendly reply in your business’s name — even when you’re on site.
Structured follow-up
If they don’t reply, planned follow-ups go out over the following days, then stop politely.
Qualification
A few short questions: where the job is, what’s needed, how urgent it is and when suits them.
Appointment
The customer chooses from your available slots, and gets a confirmation and reminder.
Human handover
Your team receives a concise summary. Anything sensitive or unusual is passed to a person straight away.
We don’t hand you software. We run the process.
You keep your customers, your phone and your team. We take responsibility for the enquiry process in between.
- Setup — your questions, your tone of voice, your availability and your handover preferences.
- Management — we look after the day-to-day running of responses, follow-ups and bookings.
- Ongoing improvement — we review what’s happening to your enquiries and refine the process with you.
Starting with an initial three-month Managed Launch.
- Setup of your enquiry process
- Day-to-day management
- Ongoing improvement
See it working on a sample roofing enquiry
Walk through a fictional homeowner enquiry from first message to booked appointment.
Book a discovery call
A short conversation about how enquiries are handled in your business today, and whether we can help. No obligation.
We only use the details you send us to reply to you and arrange a call. See our privacy policy.
Privacy policy
Last updated:
Who we are
(“VERALYNT”, “we”, “us”) provides a managed lead-conversion service to construction and home-improvement businesses. We are the controller of the personal data described in this policy.
What we collect and why
- When you contact us or book a call: your name, business name, email address, phone number and anything you choose to tell us. We use this to reply to you, arrange and hold the call, and discuss our services. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract.
- WhatsApp: if you message or call us on WhatsApp, we see your WhatsApp name, number and the messages you send. WhatsApp (part of Meta) processes the conversation under its own terms and privacy policy.
- Online booking: if you book through our booking page, your booking is handled by , which processes your details under its own privacy terms on our behalf.
- If you become a client: we keep the business contact details needed to provide and invoice the service, under our contract with you. Data about your own customers is covered by a separate agreement with you.
This website
- We don’t use advertising or analytics cookies, and we don’t track you across other websites.
- The site loads its fonts from Google Fonts, so your browser sends your IP address to Google when the page loads.
- Our hosting provider keeps standard server logs, such as IP addresses and the pages requested, to run and secure the site.
- The interactive demo uses fictional data only. Anything you type into it is stored in your own browser, is not sent to us, and can be cleared with its reset button.
Who we share it with
We use trusted service providers for email, booking, hosting and record-keeping. They act on our instructions. We don’t sell your data. Where a provider stores data outside the UK, we rely on the safeguards UK data protection law requires.
How long we keep it
We keep enquiry details for up to if you don’t become a client. Client records are kept for as long as the contract runs and then as long as tax and accounting law requires.
Your rights
You can ask to access, correct or delete your data, to restrict or object to how we use it, or to receive a copy of it. Email us at the address above. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.